TERMS & CONDITIONS
Website Purpose
This website is intended to provide general information about R.G. Medical Hall, our pharmacy, healthcare-related services, doctors/consultants, health awareness activities, contact information and other information that may be made available from time to time.
The information provided on this website is for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis or treatment.
Medical Disclaimer
Information relating to medicines, diseases, symptoms, healthcare, doctors or treatments appearing on this website is provided for general informational purposes only.
You should not:
Diagnose yourself based solely on information available on this website;
Start, stop or change any medication without appropriate professional medical advice;
Treat website information as a substitute for consultation with a qualified doctor or healthcare professional.
For medical emergencies, please contact the appropriate emergency medical service or visit the nearest hospital.
Accuracy of Information
We make reasonable efforts to keep the information on our website accurate and updated.
However, information such as medicine availability, prices, doctor schedules, consultation timings, services, offers and other details may change without prior notice.
R.G. Medical Hall does not guarantee that all website information will always be complete, current or error-free.
Medicine Information
Any information relating to medicines displayed on the website is provided for general information.
Medicine availability, brand, manufacturer, strength, dosage, price and other details may vary.
Prescription medicines will be supplied only in accordance with applicable laws and valid prescription requirements, wherever applicable.
Users should not rely solely on website information for selecting or using prescription medicines.
Doctor / Consultation Information
Where doctors or healthcare professionals are listed on the website, the information is provided for appointment or general informational purposes.
Consultation availability, timings and schedules may change due to circumstances beyond our control.
Patients should independently confirm the availability of the doctor or consultation before visiting, particularly where the website provides appointment or schedule information.
6. Website Forms and Enquiries
If you submit information through a contact, enquiry, appointment or other form on the website, you confirm that the information provided by you is accurate to the best of your knowledge.
Submitting a form does not automatically create a doctor-patient relationship, prescription, appointment confirmation or other contractual relationship unless expressly confirmed by R.G. Medical Hall.
Online Orders and Payments
If online ordering or payment functionality is made available on the website, additional terms relating to product availability, pricing, delivery, cancellation, returns, refunds and payment processing may apply.
Where applicable, such terms will be displayed to users before completion of the relevant transaction.
All transactions involving medicines and healthcare products shall be subject to applicable Indian laws and regulations.
Intellectual Property
Unless otherwise stated, the content of this website, including text, logos, graphics, photographs, designs, branding and other materials, is owned by or used lawfully by R.G. Medical Hall.
You may view the website for personal and lawful purposes.
You may not reproduce, copy, modify, distribute, publish or commercially exploit website content without prior written permission, except where permitted by applicable law.
Prohibited Use
You agree not to:
Use the website for any unlawful purpose;
Attempt to gain unauthorised access to the website or its systems;
Introduce viruses, malware or other harmful code;
Interfere with the operation or security of the website;
Use the website to submit false, misleading or fraudulent information;
Copy or misuse website content or branding without permission.
Third-Party Links
The website may contain links to third-party websites or services.
Such links may be provided for convenience or informational purposes. R.G. Medical Hall does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Limitation of Liability
To the extent permitted by applicable law, R.G. Medical Hall shall not be responsible for losses arising from:
Temporary unavailability of the website;
Errors or omissions in website content;
Reliance on general healthcare information provided on the website;
Changes in medicine availability, prices or consultation schedules;
Third-party websites or services;
Events beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
Changes to the Website
R.G. Medical Hall may modify, suspend or discontinue any part of the website, including content, features or services, at any time.
We may also update these Terms & Conditions from time to time. The revised terms will become effective when published on the website.
Privacy
Your use of this website is also subject to our Privacy Policy.
Please read our Privacy Policy to understand how personal information submitted through the website is handled.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes relating to the website or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Balasore, Odisha.
Contact Information
For questions, complaints or other communication relating to this website, please contact:
R.G. Medical Hall
Near Sabitri School, Gopalgaon, Balasore – 756001, Odisha, India
Mobile: +91-9938116520
Email:Customerservice@rgmedicalhall.in
Last Updated: 12 September 2026